Home › Privacy Policy

Privacy Policy

Last updated: 28 October 2026

This policy explains how BRIM Clocks collects and uses your personal information when you visit brimclocks.com or buy from us.

Information we collect

• Order details: your name, phone number, email, delivery address and pincode.
• Messages: what you send us by WhatsApp, phone, email or the contact form on our website (name, phone, email and message).
• Website usage: pages visited, device and browser type, collected by Google Analytics using cookies.

We do not collect or store your card number, CVV or UPI PIN. Payments are handled by Razorpay, a licensed payment gateway.

How we use it

• To process, deliver and support your order
• To send order updates, invoices and tracking details
• To reply to your questions and complaints
• To keep accounts and GST records as required by law
• To understand how visitors use our website and improve it

We do not sell or rent your personal information.

Who we share it with

• Courier partners: your name, phone and address, to deliver your order
• Razorpay: to process your payment
• Google Analytics: anonymous website usage data
• Government authorities: only when required by law

Cookies

Our website uses cookies for Google Analytics. You can block or delete cookies in your browser settings. The website still works without them.

How long we keep it

We keep order and invoice records for as long as required under tax and accounting laws. Other information is kept only as long as needed for the purpose it was collected for.

Your rights

You can ask us to show, correct or delete your personal information, subject to legal record-keeping requirements. Email brimdisplay@gmail.com or WhatsApp +91 94458 87243.

Security

Our website uses secure HTTPS encryption. Online payments are processed on Razorpay's secure platform.

Changes

We may update this policy. The latest version is always on this page.

Contact us